Wave Training & Customisation
at Resolution Education
Building a strong foundation and cultivating the confidence required to effectively manage incidents is crucial to ensuring organisational safety. Comprehensive training frameworks can help bring structure to an organisation, and one framework employed by a number of hospitals in Australia is Wave 1, 2 and 3 Training which focuses on de-escalation techniques and occupational violence and aggression (OVA) prevention. This training framework follows a similar process to our renowned ADP framework.
Both Wave 1, 2 and 3 Training and the ADP framework offer an effective approach to addressing challenging situations in the workplace and ensuring a safe work environment. This blog post aims to shed light on both training methods so that employers may better understand their significance in the healthcare industry. Furthermore, this blog post provides insight into the level of customisation we offer at Resolution Education when creating a training framework that is right for the organisation.
Wave 1: Building Awareness
Much like the Awareness stage of our ADP framework, Wave 1 of Wave Training focuses on fostering situational awareness. This training module equips employees with the knowledge and skills to identify potential triggers, recognise instincts, assess the environment, and understand the power of emotions. By developing a heightened sense of awareness, healthcare workers can proactively address potential issues before they escalate, ensuring a safer and more supportive environment for all.
Wave 2: Developing De-escalation Strategies
Parallel to the De-escalation module of our ADP framework, Wave 2 of Wave Training emphasises the defusing of tense situations. In this phase, healthcare professionals undergo comprehensive training to acquire effective de-escalation techniques, master communication strategies, grasp the significance of mental health factors, and learn safe procedures for removing themselves from potentially harmful situations. By employing these de-escalation strategies, healthcare workers can minimise the risk of violence and maintain a secure workplace environment.
Wave 3: Protecting Individuals and Learning Safe Restraint Techniques
Wave 3 of Wave Training, similar to the Protection and Restraint modules of our ADP training, focuses on the physical aspect of ensuring safety. This module provides training on non-punitive breakaways, grabs, stances, and techniques to protect oneself and any others involved. Additionally, this section can delve into the roles required during restraint or Code Black situations. By understanding and practising these techniques, healthcare professionals can respond effectively in critical moments, all whilst adhering to legal requirements and safeguarding the well-being of those involved.
Upholding Legal Requirements and Best Practices
Both Wave 1, 2 and 3 Training and our ADP framework share a common goal: to provide the best possible care in the least restrictive environment while minimising any interference with patients’ rights, dignity, and self-respect. This involves adhering to all legal and state requirements, and ensuring that all techniques taught are non-punitive and safe.
Customising Training with Resolution Education
At Resolution Education, we understand that many organisations have policies, procedures, and training frameworks already in place, such as Wave 1, 2 and 3 Training. Therefore, before conducting training, we prioritise a comprehensive meeting to collaboratively structure the training. During this meeting, we delve into the organisation’s unique context, unpacking any incidents that have occurred, and gaining a thorough understanding of its specific needs and existing foundations.
Our primary objective during this consultation phase is to align our training program seamlessly with the organisation’s requirements. We aim to familiarise ourselves with any specific terms, modules and concepts used by the organisation, such as Wave 1, 2 and 3. This process often involves exploring similarities between the organisation’s existing framework and our own ADP framework. By identifying common ground, we can integrate our training modules and concepts into the existing framework, ensuring a cohesive and tailored approach that resonates within the organisation’s unique environment.
We believe that effective training is not a one-size-fits-all solution. Instead, we work closely to build a strong partnership with each organisation to understand their strengths, challenges, and specific goals, creating a customised training experience that delivers tangible results and promotes a safe and supportive work environment.
Wave 1, 2 and 3 Training offers a unique perspective on addressing workplace challenges within hospitals. By incorporating situational awareness, de-escalation strategies, and skills to protect, Wave 1, 2 and 3 Training equips healthcare professionals with a robust toolkit to mitigate risks, prevent violence, and ensure the well-being of patients and staff.
Embracing similar principles around safety, the ADP and Wave 1, 2 and 3 Training frameworks empower healthcare professionals to handle difficult situations confidently and make positive impacts on patient care and workplace safety.
If you are interested in learning more about how Resolution Education can customise training to meet your specific organisational needs, reach out today. We would be more than happy to unpack your challenges and find solutions that resonate with your organisation.