De-escalation, OVA & Personal Safety
Training For All Industries
Boost your organisation’s capabilities with Resolution Education’s tailored training. We provide customised solutions to help your team manage heightened individuals and challenging situations, equipping them with the skills to stay safe at work.
Our Training & Services
Scalable
Underpinning the training is the Resolution Education framework, A.D.P. (Awareness, De-escalation, Protection), which is easily scaled to accommodate multiple roles, participants and a range of delivery methods depending on the needs of the organisation.
Adaptable
A comprehensive understanding of organisational requirements, from a legal and Workplace Health and Safety perspective, guarantees that training is appropriately adapted to fit the context of an organisation’s specific environment and policies.
Training Structure
Resolution Education’s training programs and framework have four key differentiators:
Relevant
Developing de-escalation techniques that are useful and relevant to the situations employees encounter ensures they have a deep understanding of the knowledge and skills required to operate in their specific work environment safely.
Practical
Integrating theory and practice through role-playing scenarios enables employees to recognise their current capabilities and enhance their confidence when dealing with escalated individuals.
Training For All Industries
Comprehensive Occupational Violence & Aggression Training Solutions for Every Industry Sector.
Our Holistic Approach
Customised De-escalation, OVA & Personal Safety Training For Your Organisation or Department in Australia
De-escation & Ova Training
Resolution Education offers 25+ years of expertise in adult training, de-escalation, OVA, and managing difficult people.
A.D.P. Framework for De-escalation
The A.D.P. framework is customisable to all learning outcomes, specifications, and requirements for all industries.
Recent Trainee Reviews
“Resolution Education delivered some training in remote Australia for our company. The trainer was great to deal with, quick to respond, tailored the training to suit our needs and at a competitive price. The relaxed nature of the training delivered really suited our staff members and has ‘armed’ our team with some essential skills.”
Paul Carney
Operations Manager
“Resolution Education training was great. Would love to have further training with them in the future. Gives me confidence and clarification on when to act / respond an incident or circumstance.”
Aileen Forde
“Our trainer, Nathan, made the training session engaging, practical and real life! Numerous thing I have learned: defense technique, de-escalating situations and not letting the situation escalate further.”
Jasmine Aretisian
Customise Your Training Now
To enrol or find out more information please call 1300 884 589 or click the button below.
Contact Us
Brisbane Head Office
Other Locations
Melbourne
Melbourne, VIC 3000
Parramatta Sydney
Parramatta Square, NSW 2150
South Adelaide
Hindmarsh Square, SA 5000
Perth
Perth, WA 6000