Benefits of De-escalation & OVA Training for Court Houses with Resolution Education
Occupational violence and aggression in court is a serious issue for those working in the legal sector as well as for the public. Resolution Education’s OVA Training for court house workers helps to reduce outbursts and protect everyone.
Even in this high-stakes, high-stress space, everyone has the right to feel safe and be safe. When court houses are places that promote calm over fear, everyone can get back to the vital role of enacting justice in Australia.
At Resolution Education our courses are hands-on, with multiple role-playing scenarios based on your organisation’s needs. Training is designed specifically for your staff and facility (considering internal policies and procedures). Of course, in legal spaces, particularly when dealing with people who are in police custody, there are certain procedures that must be followed.
There may also be privacy and anonymity policies to protect those in the court room. Our training takes all of this into consideration to ensure your staff are able to protect themselves and prevent violence, all while doing their jobs properly and not inadvertently making a situation more complicated.
Comprehensive Occupational Violence & Aggression Training for Court Houses
OVA Training in Court Houses
Resolution Education has extensive experience in the development and teaching of customised OVA (occupational violence and aggression) techniques, including restraint. When in court, people’s futures are on the line. Despite court houses almost always having security guards and even police presence, altercations are bound to occur when those in the court house are under such tense circumstances.
This means it’s everyone’s responsibility to promote safety. Preventing aggression is a far better solution than waiting until violence occurs and calling on security or police. Whether staff are administrators, lawyers, judges, security, or more, we deliver training that creates a sense of teamwork. Each employee is trained to their level and capability, with specific roles that allow them to keep the team safe.
From small town courts to the High and Federal courts of Australia, every court house should be a safe place for all. With a thorough understanding of your environment and any issues that may arise in which staff will require OVA skills, we customise courses that are suited to your team.
Our signature A.D.P. framework is the base of our training. The focus is on building skills incrementally, facilitating memory retention, and leveraging logical thought sequences. This learning system has been successful for the many companies we’ve worked with across all industries.
Training Courses for Court House Workers
Resolution Education has been developing and delivering training for over 25 years across all industry sectors throughout Australia. We’re leaders in setting industry standards for OVA training and support.
We have a proven track record in successful delivery of the following:
- OVA, De-escalation and Advanced Tactical Communication Training
- Consultation with organisation representatives to ensure fit-for-purpose training programs and supporting materials
- Restraint Training including chemical, mechanical, and physical restraints, and moving aggressors to seclusion rooms
- Train the Trainer (have your organisation’s internal trainers deliver OVA and Restraint Training)
- Face-to-face training, or virtual and/or video-based eLearning
We work with all court house staff, not limited to the following:
- Judges
- Magistrates
- Administrators
- Security
- Prosecutors
- Interpreters
- Court reporters