De-Escalation Training For Court House Staff

Benefits of De-escalation & OVA Training for Court Houses with Resolution Education

Occupational violence and aggression in court is a serious issue for those working in the legal sector as well as for the public. Resolution Education’s OVA Training for court house workers helps to reduce outbursts and protect everyone.

Even in this high-stakes, high-stress space, everyone has the right to feel safe and be safe. When court houses are places that promote calm over fear, everyone can get back to the vital role of enacting justice in Australia. 

At Resolution Education our courses are hands-on, with multiple role-playing scenarios based on your organisation’s needs. Training is designed specifically for your staff and facility (considering internal policies and procedures). Of course, in legal spaces, particularly when dealing with people who are in police custody, there are certain procedures that must be followed.

There may also be privacy and anonymity policies to protect those in the court room. Our training takes all of this into consideration to ensure your staff are able to protect themselves and prevent violence, all while doing their jobs properly and not inadvertently making a situation more complicated. 

Comprehensive Occupational Violence & Aggression Training for Court Houses

OVA Training in Court Houses

Resolution Education has extensive experience in the development and teaching of customised OVA (occupational violence and aggression) techniques, including restraint. When in court, people’s futures are on the line. Despite court houses almost always having security guards and even police presence, altercations are bound to occur when those in the court house are under such tense circumstances. 

This means it’s everyone’s responsibility to promote safety. Preventing aggression is a far better solution than waiting until violence occurs and calling on security or police. Whether staff are administrators, lawyers, judges, security, or more, we deliver training that creates a sense of teamwork. Each employee is trained to their level and capability, with specific roles that allow them to keep the team safe. 

From small town courts to the High and Federal courts of Australia, every court house should be a safe place for all. With a thorough understanding of your environment and any issues that may arise in which staff will require OVA skills, we customise courses that are suited to your team. 

Our signature A.D.P. framework is the base of our training. The focus is on building skills incrementally, facilitating memory retention, and leveraging logical thought sequences. This learning system has been successful for the many companies we’ve worked with across all industries. 

Training Courses for Court House Workers

Resolution Education has been developing and delivering training for over 25 years across all industry sectors throughout Australia. We’re leaders in setting industry standards for OVA training and support.

We have a proven track record in successful delivery of the following:

  • OVA, De-escalation and Advanced Tactical Communication Training
  • Consultation with organisation representatives to ensure fit-for-purpose training programs and supporting materials
  • Restraint Training including chemical, mechanical, and physical restraints, and moving aggressors to seclusion rooms
  • Train the Trainer (have your organisation’s internal trainers deliver OVA and Restraint Training)
  • Face-to-face training, or virtual and/or video-based eLearning

We work with all court house staff, not limited to the following:

  • Judges
  • Magistrates
  • Administrators
  • Security 
  • Prosecutors
  • Interpreters
  • Court reporters

Customise Your Training Now

To enrol or find out more information please call 1300 884 589 or click the button below.

Request a proposal for your training

Please complete the form below to register your interest in running a specially designed training to meet your company needs.

    Select a training option

    De-escalation & OVATrain the TrainerProtective Intervention TrainingCode BlackPhone De-escalationConflict ResolutionRestraintsPolicy ReviewConference/EventOVA Environmental Assessmente-LearningActive Armed OffenderRemote/Offsite WorkingResilience

    De-escalation & OVA
    e-Learning
    Train the Trainer
    Protective Intervention Training
    Code Black
    Phone De-escalation
    Conflict Resolution
    Restraints
    Policy Review
    Conference/Event
    OVA Environmental Assessment
    Active Armed Offender
    Remote/Offsite Working
    Resilience

    More Information

    Timeframe

    Enter your details

    Hi name

    Thank you for your training enquiry.

    A confirmation email has been sent to with further details.

    If you do not see the email within a few minutes, please check your “junk mail” folder or “spam” folder. We make every effort to ensure your enquiry is addressed within 24 hours, during business hours.

    We look forward to training you and your team very soon.

    TRAINING TEAM @ RESOLUTION EDUCATION
    www.resolutioneducation.com.au
    Phone: 1300 884 589

    View our services to further understand how Resolution Education can benefit you.​