Security Officers
De-Escalation For Security Officers
De-Escalation Training For Security Officers
The Importance Of De-Escalation During A Conflict
A good officer is always prepared for any unexpected situation that might arise. A great officer knows how to effectively diffuse that situation while using the least amount of force possible.
In a typical security situation, such as confronting a thief, the security officer must keep in mind that de-escalating the conflict should be his first course of action. If officers are not trained in the importance of minimising the use of force, the outcome will be a considerable number of violent incidents or litigation that could’ve otherwise been avoided.
Better Security Through Skilled Communication
- Carry out a risk assessment to see the possible outcomes of all their potential actions as soon as they enter a situation.
- Handle the interaction tactfully while maintaining control of the situation.
- Recognise warning signs of conflict arising and intervening on time.
- Begin de-escalating a conflict even before it arises by implementing these skills.
How Our Training Programs Will Benefit Security Officers
- A well-trained security officer will always first employ non-violent tactics. These include active and empathetic listening to increase communication and keep the opposition from becoming violent by letting them feel like you are on their side.
- Verbal de-escalation techniques will teach officers which words to use and which to avoid, and how to guide the conversation to a better outcome by just talking effectively.
Our Training Programs
- Physical aggression strategies.
- Restraint handling.
- Subduing violent perpetrators.
- Dealing with weapons.
Why Choose Resolution Education
Despite knowing what to do, many people tend to freeze when they are faced with the actual threat. Our comprehensive de-escalation training for security officers program will instil your officers with confidence in their abilities to diffuse conflict and handle tough situations. Since our programs are flexible and customisable, you can design a training program that will meet all the needs of your facility.
You can call Resolution Education today at 1300 884 589 to get more information about our de-escalation training programs and confirm your slot for the next available session.
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Melbourne
Melbourne, VIC 3000
Parramatta Sydney
Parramatta Square, NSW 2150
South Adelaide
Hindmarsh Square, SA 5000
Perth
Perth, WA 6000