Want Something a Little Different For This Year’s Annual Conference?
Our practical De-escalation & OVA and Conflict Resolution courses are perfect for corporate team-building activities and workplace conferences. Your team will enjoy our hands-on approach as we teach physical and mental techniques to cope with workplace stresses and challenges.
Imagine your team laughing as we take them through some fun and effective practices, imparting skills that will stay with them forever.
We have created conference packages that engage and entertain, incorporating business, health and lifestyle aspects, ensuring participants leave with greater confidence, self-awareness, conflict resolution management and self-defence skills.
Course Overview
- Duration: customised to your schedule.
- Location: Australia, New Zealand and Internationally – at your workplace or at a convenient location of your choice
- Capacity: up to 30 people for the day or an additional trainer can be organised
- What To Wear: Clothes you would normally wear to work
Training Outcomes
- How to best communicate in tense situations
- What to do when a situation becomes heated
- How to identify and respond to physical threats with body language and voice
- How to stay calm when communicating with a heightened individual
- How to keep yourself protected if a situation turns physical or violent
Course Outline
Resolution Education’s conference packages are customised to your industry and audience. Our practical training teaches you how to defuse and de-escalate volatile situations to avoid physical violence.
- Identify the different types of conflict
- Why does conflict happen?
- How to understand the other’s person perspective
- Understand verbal and visual cues
- Look at the different stages of conflict and de-escalation
- Use your environment in a difficult situation for the best outcome
- Looking at a multitude of solutions for resolution and de-escalation
- Keep yourself safe
- Create win/win scenarios for both parties
You Will Receive
- An excellent course of fun and interactive training including role-playing
- Real life skills including greater confidence, self-awareness, conflict resolution management and self-defence skills
